Talk to our Japan team live

Have a quick question?
Knock and say hello.

If someone from our Japan team is free, you can start a short video chat without making an appointment.

Free, with no appointment needed.

Japan help desk

Someone is coming to the door. Your video call will open here.

ただいま対応中 Sorry, we’re helping someone else right now. Please try again when the door opens.

Tap either knocker. You’ll hear it, and so will we.

Right now in Japan

— Japan Standard Time

Where you are

—

Someone from our Japan team answers when they are free, so the door may open and close during the day.

If the door is closed

Leave your question.
We’ll write back.

No appointment or account needed. Leave your question and we’ll reply by email.